How to Delete Payoneer Account

Deleting a Payoneer account isn’t something to be taken lightly. It might become necessary due to multiple reasons such as no longer needing the services, dissatisfaction with the platform, or moving to a different service provider.

While it might seem like a minor task, it’s crucial to understand the implications associated with it, including the potential loss of transaction history and the impossibility of reactivation in certain circumstances.

How to Delete Your Payoneer Account in 2023

This guide will provide a detailed walkthrough of each step involved in deleting your Payoneer account in 2023. From checking your eligibility and understanding the consequences to backing up important information, contacting Payoneer support, and following through the account deletion process, every step will be explained in simple, accessible language.

We will also touch upon related topics such as creating a new Payoneer account after deletion, removing a bank account from Payoneer, and reopening a closed Payoneer account.

Step 1: Check Eligibility and Consequences

Before proceeding to delete your account, it’s necessary to ensure you meet the eligibility criteria set by Payoneer. This could include having no pending transactions, no positive balance in your account, or not being involved in any ongoing dispute or investigation. If you’re unsure about your eligibility status, it’s advisable to reach out to Payoneer customer support.

Deleting your Payoneer account is not without its consequences. You’ll lose access to your transaction history, which might be needed for future reference or auditing purposes. Also, note that once deleted, an account cannot be reactivated; you’ll have to create a new one if you need Payoneer services in the future.

Step 2: Backup Important Information

Given that deleting your account leads to loss of access to all your account information, backing up important details and transaction history becomes crucial. This data can serve as a valuable reference for tax purposes, audits, or even just personal record-keeping.

To back up your Payoneer data, log into your account and navigate to the ‘Transactions’ page. Here, you can view and download your transaction history. Make sure to save this data securely before initiating the account deletion process.

Step 3: Contact Payoneer Support

Payoneer requires you to get in touch with their support team to delete your account. This is to ensure that your request is genuine and not a result of phishing or hacking attempts. It also allows them to verify your identity and eligibility before proceeding with the deletion.

To contact Payoneer’s support team, you can use the ‘Contact Us’ option available on their website. Alternatively, you can also reach them through their customer service email or hotline number. When requesting account deletion, provide all necessary details and clearly state your intention to delete the account.

Step 4: Follow Account Deletion Process

Once the deletion request is approved by Payoneer’s support team, they will guide you through the remaining steps. These may include confirming your identity, verifying no pending transactions or disputes, and finally, accepting the terms and conditions related to account deletion.

The main requirement for account deletion is that your account balance must be zero. If there are any funds left, you’ll need to withdraw them before proceeding.

Additionally, you should settle any ongoing disputes or investigations. Once these conditions are met, and after you’ve confirmed your intent to delete, Payoneer will process your request and permanently delete your account.

Can I Delete My Payoneer Account and Create a New One?

Yes, it is possible to delete your existing Payoneer account and create a new one. However, keep in mind that your previous account details and transaction history will not be carried over to the new account.

While creating a new Payoneer account after deletion is allowed, there are certain considerations to bear in mind.

  • You’ll need a new email address that hasn’t been associated with a former Payoneer account.
  • Any new account will go through Payoneer’s standard approval process, which includes identity verification and other checks.

How to Delete Bank Account from Payoneer

If you want to remove a bank account from your Payoneer account instead of deleting the entire Payoneer account, you can do so by navigating to the ‘Bank Accounts’ section on your Payoneer dashboard.

  • From there, choose the bank account you wish to remove and click on ‘Delete’.
  • Before you can remove a bank account, ensure there are no pending transactions linked to it. If there are, wait until they are completed.
  • After ensuring this, go to ‘Bank Accounts’, select the respective bank account, and click on ‘Delete’. You’ll receive a confirmation email once the removal has been processed successfully.

How to Reopen Payoneer Account

If your Payoneer account has been closed and you want to reopen it, you’ll need to contact Payoneer support. They will guide you through the reopening process and provide further instructions based on your specific situation.

To reopen a closed Payoneer account, you’ll typically need to reach out to Payoneer’s support team via email or phone call.

Provide them with all necessary details, including your former account information, reasons for reopening, and any supporting documentation if required. Payoneer will then assess your request and guide you through the necessary steps to reactivate your account.


In this guide, we have covered everything you need to know about deleting your Payoneer account in 2023. We’ve explained the importance of the process, provided an overview of the step-by-step guide, and delved into each step in detail. From checking eligibility and backing up important information to contacting Payoneer support and following the account deletion process, we’ve left no stone unturned.

Muqadas Fatima

Muqadas is your tech-savvy friend keeping you in the loop on the newest features, app updates, and handy how-to's across various social media platforms. Stay informed and make the most of your social experience.

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