PIA VPN Review 2023: Is it Still a Top Contender for Online Privacy?

Virtual Private Networks (VPNs) have become increasingly popular in recent years due to their ability to protect users’ online privacy and security. Among the top VPN providers is Private Internet Access (PIA), which has been in the market for over a decade and has gained a reputation for being a reliable and trustworthy VPN. In this review, we will examine whether PIA is still a top contender for online privacy in 2023.

Private Internet Access VPN is a US-based VPN provider that was launched in 2010. The company has since grown to become one of the most popular VPN services worldwide, with over 30,000 servers in more than 75 locations globally. PIA’s primary goal is to provide users with anonymity and security online by encrypting their internet traffic and masking their IP addresses.

The purpose of this review is to help potential customers make an informed decision about whether PIA is the right VPN for them. We will provide an in-depth analysis of PIA’s features, performance, pricing, and customer support. Our goal is to give an unbiased evaluation of the service to enable readers to decide whether PIA is worth their investment.

This review is targeted at individuals and organizations who are looking for a VPN service that can provide them with reliable online privacy and security. PIA is suitable for a wide range of use cases, including:

  • Online banking and financial transactions
  • Streaming geo-restricted content
  • Accessing censored websites and social media platforms
  • Torrenting and P2P file sharing
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Key Features of Private Internet Access VPN

Security and Privacy Features

One of the most critical features of any VPN is its ability to provide robust security and privacy features. PIA offers some of the most advanced security features in the market, including:

  • AES-256 encryption
  • OpenVPN and WireGuard tunneling protocols
  • Ad and malware blocking
  • No-logging policy

The no-logging policy means that PIA does not store any user data, ensuring maximum privacy for its users.

privacy and security

Server Network and Locations

PIA has an extensive server network, with over 30,000 servers in more than 75 locations worldwide. This allows users to access content from different regions and bypass geo-restrictions. PIA also offers dedicated IP addresses for users who require them for specific use cases.

Speed and Performance

PIA’s speed and performance are comparable to other top VPN providers in the market. The service offers unlimited bandwidth and has optimized servers for streaming and torrenting. Users can also connect up to ten devices simultaneously, making it ideal for families or small businesses.

Dedicated IP Address Option

PIA offers a dedicated IP address option for users who require a static IP address. This feature is particularly useful for users who need to access IP-restricted networks, such as corporate networks or online banking services.

Multihop Servers

PIA offers multihop servers, which route traffic through multiple servers, providing an extra layer of security and privacy. This feature is useful for users who require maximum anonymity online.

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Usability and User Experience

Registration and Setup Process

PIA has a straightforward registration process that takes only a few minutes to complete. The setup process is also simple, with apps available for all major platforms, including Android, iOS, Windows, Mac, and Linux.

User Interface and Navigation

PIA has a user-friendly interface that makes it easy for users to navigate the app. The interface is simple and intuitive, making it ideal for both novice and advanced users.

Learning Curve and Ease of Use

PIA is easy to use, with a short learning curve. The service offers various features that are easy to access, making it simple for users to customize their settings according to their preferences.

Pricing and Plans

Overview of Pricing Tiers and Features

PIA offers three pricing tiers: monthly, yearly, and bi-yearly. The monthly plan costs $9.95 per month, while the yearly plan costs $ 39.95 per year, and the bi-yearly plan is priced at $69.95 for two years. All plans offer the same features, including unlimited bandwidth, ten simultaneous connections, and access to PIA’s entire server network.

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pia vpn pricing

Comparing Private Internet Access to Competitors

When compared to its competitors, PIA is considered to be more affordable than some providers, such as NordVPN, which costs $59 per year. However, there are cheaper alternatives available, such as Surfshark, which offers a two-year plan for $47.76. It’s essential to consider the features and performance of each VPN when comparing prices.

Is Private Internet Access Worth the Investment?

Considering PIA’s robust security features, extensive server network, and reasonable pricing, the service is worth the investment for users seeking online privacy and security. However, it’s important to weigh the pros and cons of PIA against your specific requirements and compare it with other VPN providers before making a decision.

Customer Support and Resources

Support Channels and Availability

PIA offers 24/7 customer support through live chat and email. The company also provides an extensive knowledge base on its website, which includes guides, FAQs, and troubleshooting tips.

Quality of Customer Support

PIA’s customer support is known for its responsiveness and helpfulness. Users have reported positive experiences with PIA’s support team, who are knowledgeable and able to resolve issues quickly.

Additional Resources and Learning Materials

PIA’s website offers various resources and learning materials, including blog posts, guides, and tutorials. These resources enable users to learn more about VPNs, online privacy, and security.

Pros and Cons


  • Robust security features, including AES-256 encryption and a no-logging policy
  • A large server network with over 30,000 servers in more than 75 locations
  • Affordable pricing plans and ten simultaneous connections
  • User-friendly interface and easy-to-use apps
  • 24/7 customer support


  • Based in the US, which is part of the Five Eyes intelligence alliance
  • May not unblock some streaming platforms as effectively as competitors like NordVPN
  • Slower speeds compared to some other top VPN providers

Ideal Use Cases for Private Internet Access VPN

  • Users looking for strong security features and a no-logging policy
  • Those who require a large server network for accessing geo-restricted content
  • Individuals or small businesses looking for an affordable VPN with multiple simultaneous connections
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Alternatives to Private Internet Access VPN

Top Competitors in the VPN Market

Some of the top competitors in the VPN market include:

  • NordVPN
  • ExpressVPN
  • Surfshark
  • CyberGhost

Comparing Features and Pricing

When comparing PIA to its competitors, it’s important to consider the features and pricing of each service. For example, NordVPN offers a more extensive server network and better streaming capabilities but comes at a higher price. ExpressVPN is known for its fast speeds and strong security features but also comes with a premium price tag. Surfshark offers a more affordable option, with competitive features and performance.


When choosing between PIA and its alternatives, consider the following recommendations:

  • If you prioritize strong security features and affordability, choose PIA.
  • If streaming and unblocking geo-restricted content is your primary concern, NordVPN might be a better option.
  • If you’re looking for a balance between cost and performance, consider trying Surfshark.

Private Internet Access VPN’s Strengths and Weaknesses

In conclusion, PIA is a reliable VPN provider with robust security features, an extensive server network, and affordable pricing plans. However, it may not excel in unblocking streaming platforms compared to some of its competitors, and its base in the US could be a concern for some privacy-conscious users.

Personal Recommendation

If your primary concern is online privacy and security, PIA may be the right choice for you. However, if streaming geo-restricted content or bypassing censorship is a higher priority, consider alternatives like NordVPN or Surfshark.

Is Private Internet Access VPN Worth Using?

Overall, Private Internet Access VPN is worth using for its strong security features, large server network, and affordable pricing plans. It is ideal for users seeking online privacy and security while accommodating up to ten simultaneous connections. However, it’s essential to evaluate your specific needs and compare PIA with other VPN providers before making a decision.

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Frequently Asked Questions

How many devices can I connect simultaneously with PIA?

PIA allows you to connect up to ten devices simultaneously on a single subscription.

Does PIA work with popular streaming platforms like Netflix?

While PIA can unblock some streaming platforms, its performance may not be as consistent as competitors like NordVPN.

Is PIA suitable for torrenting and P2P file sharing?

Yes, PIA supports torrenting and P2P file sharing on its network, with optimized servers for these activities.

Troubleshooting Tips and Tricks

  • If you’re experiencing slow speeds while using PIA, try switching to a different server or changing the tunneling protocol.
  • If PIA isn’t working with a specific streaming platform, try connecting to a different server location or clearing your browser cache.
  • If you encounter issues with the VPN connection, reach out to PIA’s customer support for assistance.

For more information about Private Internet Access VPN and updates on its features and performance, visit their official website or follow them on social media platforms.


In summary, Private Internet Access VPN is a solid option for users seeking online privacy and security. With its robust security features, extensive server network, and affordable pricing plans, PIA remains a top contender in the VPN market. However, it’s essential to evaluate your specific needs and compare PIA with other VPN providers before making your final decision. Whichever service you choose, remember that using a VPN is a crucial step in protecting your online privacy and security in today’s digital world.

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