How to Change Your Emirates ID Registered Mobile Number in UAE

To change the mobile number on your Emirates ID, you will need to reach out to the ICP. Here’s a step-by-step guide:

Table of Contents

Who Should Update Their Emirates ID Mobile Number?
Method 1: For Users Without an ICP Online Account
Method 2: For Users with an Existing ICP Online Account
Cost
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Who Should Update Their Emirates ID Mobile Number?

If you cannot access the number on record anymore
If you have a new mobile number
If online verification is required with Emirates ID

Method 1: For Users Without an ICP Online Account

If you do not have an ICP online account, follow these steps:

Step 1: Enter Your Request Details

Go to the ICP online portal.
Select your Nationality and File Type (Residency).
Choose either File Number or Identity Number (Emirates ID).
Enter your Passport Number, Full Name (English & Arabic), Date of Birth, and Last Entry Date.
Now, enter your Email Address and Current Registered Mobile Number.
Enter your New Mobile Number.
Complete the Captcha Verification.
Now, submit the form.

Step 2: Review Application

Verify your details before proceeding.

Step 3: Make Payment

Pay the service fee of Dh151.40 via the payment portal.
Once completed, you will receive a confirmation.

Method 2: For Users with an Existing ICP Online Account

If you already have an ICP account, follow these steps:

Visit smartservices.icp.gov.ae.
Log in using UAE Pass or your ICP account.
Select your Residency Visa Department.
Under Modules, choose Other Services > Update Personal Information.
Select Edit Mobile Number.
Enter the new number, and verify it via OTP.
Review the details and proceed to payment.
Once paid, you will receive a confirmation.

Cost

Service	Fee (AED)
E-service Fees	29.40
ICP Fees	122.00
Total (incl. VAT)	151.40

For assistance, contact ICP’s 24×7 helpline: 600 522222.

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