Gmail has introduced a new feature that allows users to react to emails using emojis. This update was rolled out on October 4th, 2023, and is set to revolutionize the way we communicate professionally via emails.
The popular email application now offers emoji reactions for individual messages, similar to the functionality found in many chat apps. To use this feature, users simply need to open an email and scroll down to find the new emoji reaction button positioned next to the Reply, Reply All, and Forward options. Upon tapping this button, a selection of emojis will appear for users to choose from.
This feature is not limited to Google’s default emoji selection. Users can add additional emojis of their choice by tapping the plus button located at the end of the emoji row. All reactions to an email will be visible at the bottom of the message, and users can see who reacted in a particular way by tapping and holding on each emoji. Tapping (without holding) on an existing reaction will add more to the same emoji counter.
Certain emojis trigger special features. For instance, the party popper emoji triggers a full-page celebration, and Google has hinted that other emojis may possess similar features in the future. Users also have the option to remove an emoji reaction by tapping “Undo” immediately after creating it. This “Undo” option remains available for as long as the user has configured “Undo Send” for emails in their Gmail settings.
However, there are some limitations to this feature. Emoji reactions will not be accessible for school or work accounts, and they won’t be available under certain circumstances such as when an email is sent to more than 20 people, when it’s sent to a group email list, when the user is in BCC (Blind Carbon Copy), if the user has already sent more than 20 reactions to the same message, if the sender has specified a custom reply-to address, or if the message is encrypted with client-side encryption.
If users don’t see emoji reactions in their Gmail interface yet, they should be aware that it typically takes a few days for Google to roll out a new feature to all users once it’s activated. As this feature gains popularity, it’s likely to expand to iOS and the web as well.