UAE’s biggest mobile network, Etisalat, offers prepaid and postpaid SIMS, landline, and mobile services. One common problem is forgetting their Etisalat number (especially if they purchased a new SIM). With this guide, you can always find multiple ways to check your Etisalat number to control your mobile account in a few minutes.
According to your tariff, an AED 2 or more fee may be charged. If your Etisalat SIM balance is insufficient, you can use other methods to verify your phone number for free. You also get an Etisalat loan balance.
How to Check Your Etisalat Number
Here are some methods to check the Etisalat number and owner details.
Call or Text Someone
- Make sure your SIM has enough balance.
- Make a missed call or text a friend or relative number.
- Check the SIM packet or receipt for the number.
Dial *101#
You can check an Etisalat Customer’s phone number by dialing Etisalat code *101#.
- Open the phone dialer and enter *101#.
- Navigate through the menu:
- Type “1” for Account Management.
- Select “3” for Account Information.
- Your number will appear.
- Or, Dial *101*1*3*3# directly for immediate results.
Dial *248#
For Etisalat SIM, dial *248#, and your number will appear on your screen.
- Dial *248# on your phone.
- Your Etisalat number will be displayed on the screen.
Via My Etisalat App
This method is not feasible if you have not yet installed the My Etisalat app. However, skip this to other methods to check the Etisalat number. If you have already created your Etisalat account and this app is installed on your phone, follow the given method:
- Download and install the My Etisalat App.
- Log in using your account credentials.
- Go to Account > Overview to find your number.
Via TDRA Portal (Hesabati)
You can visit the TRDA website to check the sim number and owner name:
- Visit TDRA Portal on your phone or PC.
- Log in using Emirates ID or UAE Pass.
- Under “Our Initiatives,” select Hesabati.
- View all registered SIM cards linked to your Emirates ID.
FAQs
What if I don’t have enough balance to call or text someone?
If you have a balance, you can also use free methods like dialing *248# or *101*1*3*3#; these methods do not require a balance.
Can I check my number if I lost my SIM packet?
To get your number, you can use USSD codes (*101#, *248#) or the My Etisalat App.
Is the TDRA Portal free to use?
Yes, the Hesabati feature on this TDRA Portal allows you to view all SIMs registered to your Emirates ID for free.
Can I use these methods for a tourist or visitor SIM?
All methods work for tourist and visitor SIMs and regular prepaid and postpaid plans.
Is there a helpline for further assistance?
Call the Etisalat Helpline (800101) or TDRA (80012) for additional support.
