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Bank Alfalah Introduces Banking with Alfa WhatsApp ChatBot for Seamless Transactions

Karachi, November 29, 2023 – Bank Alfalah has launched the Alfa WhatsApp service that integrates financial transactions into WhatsApp. This innovative feature is set to redefine the banking experience in Pakistan by offering unparalleled convenience and accessibility.

Bank Alfalah has taken a leap forward with the introduction of Alfa WhatsApp. The service transforms WhatsApp into a dynamic financial hub, allowing customers to conduct a variety of banking operations with the simplicity of sending a chat message.

Alfa WhatsApp enables users to perform bank-to-bank transfers, pay bills, top-up mobile credit, and access account and credit card balances and mini-statements. It also facilitates the activation of credit and debit cards. This comprehensive suite of services is now available within the familiar interface of WhatsApp, making it as easy as chatting with friends.

Security is a paramount concern for Bank Alfalah, and the new service comes with robust authentication protocols to ensure safe transactions. Designed to cater to both seasoned digital banking users and novices, Alfa WhatsApp promises a hassle-free experience for all its customers.

Initiating banking services through Alfa WhatsApp is straightforward. Customers can simply send a message to Bank Alfalah’s WhatsApp number, 021-111-225-111, type ‘7’ to select the ‘Transact’ option, and they are ready to engage in secure banking activities.

Muhammad Yahya Khan, Group Head of the Digital Banking Group at Bank Alfalah, emphasized the significance of Alfa WhatsApp, stating, “It’s not just a feature; it’s a statement.” He highlighted that the service is a testament to Bank Alfalah’s commitment to leading the digital banking revolution and integrating financial transactions into everyday life seamlessly.

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